Discover the power of our managed SMS services, featuring a cloud-based platform for unmatched reliability and performance. Key features include flexible HTTP request actions, personalised SMS content, options for immediate or scheduled messaging, and detailed delivery reports. With the capacity to handle large-scale messaging effortlessly, our service is tailored for dynamic, efficient communication.
Customers receive personalised support with a dedicated account manager, ensuring tailored solutions and prompt assistance.
This service includes a comprehensive test platform and developer support during onboarding, simplifying the integration process.
Detailed API documentation with sample JSON is provided, making it easier for developers to understand and use the API.
Clients benefit from round-the-clock support and access to multiple top-tier suppliers, ensuring reliability and quality of service.
A Service Level Agreement guarantees high uptime, and regular reporting keeps clients informed about their SMS activities.
The service adheres to stringent data protection standards, including GDPR compliance, ensuring customer data is handled securely.
Enjoy peace of mind with our Managed SMS service, which includes a dedicated account manager, 24-hour support, and multiple Tier 1 suppliers. Our robust Service Level Agreement (SLA) guarantees 99.999% (5 9’s) uptime, ensuring that your messaging services are always reliable and available when you need them.
The simplicity of text messaging allows for clear, prompt communication, streamlining engagement with audiences, making it a valuable asset in a marketing strategy.
Data security is a top priority in our Managed SMS services. We adhere to strict data protection standards, including GDPR compliance, and provide regular penetration testing, data retention based on your requirements, and storage protocols tailored to country/region-specific laws. Trust us to handle your customer data with the utmost care and compliance.
Through refined contact management, businesses can foster stronger relationships with their audience, promoting loyalty and retention.
Leverage the power of SMS marketing, which boasts a 98% open rate, significantly higher than email marketing. Our Managed SMS service ensures that your messages are read quickly, with 60% of customers reading texts within 1-5 minutes. This immediacy and high engagement level make SMS an essential tool for modern marketing strategies.
Discover everything you need to know about Managed SMS with our free digital guide. This guide will give you an in-depth overview of what we offer and how our Managed SMS Service can benefit your business. Whether you’re considering our service or just want to learn more, this guide is the perfect starting point. Download now!
Klaviyo, a company we partner with for SMS insights, recently announced results from their SMS performance data for the Black Friday period in 2024. These insights show us the remarkable results of SMS marketing:
Revenue per Recipient (RPR): SMS campaigns showed a slightly higher RPR than email across ecommerce industries, with SMS marketing generating up to 30x more revenue per recipient compared to one-time campaigns due to its timely and targeted nature.
Click Rates & Conversion Rates: For SMS, average click rates and conversion rates were tracked but not explicitly detailed in the available data. However, SMS messages generally have high open rates (98%), suggesting strong engagement potential.
Revenue Growth: In 2023, brands using Klaviyo for BFCM saw their SMS-driven revenue grow by at least 55% more frequently than in 2022, a trend likely continued into 2024. Specific brands like POPFLEX reported a 172% YoY increase in BFCM sales revenue from SMS in 2023.
Engagement: The engagement with SMS during BFCM was noted to be significant, with SMS allowing brands to cut through the marketing noise, especially given the high open rates.
Subscriber Growth: There was a noted 20% growth in SMS subscribers during Q4 of 2023 among leading brands, setting a benchmark for expected growth in 2024 during similar high-volume sales periods like BFCM.
Benchmark Data: Klaviyo’s 2024 benchmarks, based on over 3 billion texts, provide insights into SMS performance, but specific BFCM performance data for 2024 wasn’t detailed. However, the general trend from previous years suggests continued or improved performance.
These performance metrics are inferred from Klaviyo’s broader SMS marketing statistics and the specific focus on BFCM from 2023, which would likely influence expectations and strategies for 2024.
SMS is unparalleled in the direct marketing landscape. With unmatched response times and global reach, SMS marketing delivers impactful results every time.
The average time it takes to respond to an SMS text, compared to 90 minutes for email.
SMS messages are read within the first 5 seconds.
People around the world can send and receive SMS messages.
Average response rates for SMS marketing.
Got questions about our Managed SMS services? Our FAQs section is here to help. Find quick answers to common queries and gain insights into how Managed SMS can benefit your business.
What types of businesses can benefit from your managed SMS services?
Our managed SMS services are ideal for a wide range of businesses, including retail, healthcare, finance, education, and more. Any organisation looking to improve customer engagement and communication efficiency can benefit from our services.
How does the pricing model for your managed SMS services work?
We offer a competitive tiered pricing model that is designed to suit businesses of different sizes and messaging volumes. Pricing varies based on the service tier chosen, ensuring affordability and scalability.
Can I integrate your SMS service with my existing CRM or marketing automation tools?
Yes, our SMS service is designed to seamlessly integrate with various CRM and marketing automation tools. This integration capability allows for streamlined workflows and enhanced communication strategies.
What measures do you take to ensure data security and compliance?
We prioritise data security by adhering to GDPR compliance and implementing rigorous data protection measures, including regular penetration testing, country/region-specific data storage protocols, and Cyber Essentials+ accreditation.
How reliable is the message delivery and what uptime can I expect?
Our service guarantees a 99.999% uptime, backed by a robust Service Level Agreement (SLA). We ensure reliable message delivery through our cloud-based platform with load balancing and failover systems.
Are there any customisation options for the SMS messages sent out?
Absolutely! Our service supports customisable placeholders in SMS messages, allowing you to personalise messages with details like names, dates, and times to enhance customer engagement.
Explore the core capabilities of our Managed SMS Service, designed for efficiency and impact. Here are the key features that set our service apart:
Cloud-Based Platform
High reliability and performance for consistent message delivery.
Multi-Channel Integration
Seamlessly connects with CRM and marketing tools.
Customisable SMS Content
Personalise messages for greater relevance.
High-Throughput Capability
Ideal for large-scale SMS campaigns.
Real-Time Delivery Reporting
Detailed, actionable delivery insights.
Flexible Scheduling Options
Send messages immediately or schedule them.
GDPR Compliance and Data Security
Ensures top-tier data protection and privacy.
Get in touch to explore how our tools can revolutionise your operations and customer engagement.
Keep your brand on customers’ phones and increase repeat visits with wallet passes.
